Terms and Conditions

Effective Date: July 31st, 2025
Last Updated: August 18th, 2025 

These Terms & Conditions (“Terms”) govern your access to and use of Kazmira Pharmacy’s’ website, services, and the purchase of prescription-compounded therapies. By using our platform or submitting an order, you agree to be bound by these Terms. 

1. Age Requirement

By using this site or ordering, you certify that you are at least 18 years old. 

2. Prescription Requirement

Kazmira Pharmacy is a 503A-licensed compounding pharmacy platform. All compounded therapies are: 

  • Prescription-only 
  • Pharmacist-compounded 
  • Tailored to Patient clinical needs 

No therapy will be dispensed without a valid prescription from a licensed healthcare provider. 

3. HIPAA & Patient Privacy

Kazmira complies with the Health Insurance Portability and Accountability Act (HIPAA). All patient information: 

  • Is collected and stored via HIPAA-compliant platforms 
  • Is used strictly for care coordination, fulfillment, and follow-up 
  • Will not be sold, shared, or distributed without patient consent, except where required by law 

For more information, please see our full Privacy Policy and HIPAA Privacy Notice. 

4. Payment Terms & Authorization

By submitting payment, you agree that: 

  • You are authorized to use the payment method provided 
  • You consent to Kazmira charging the listed amount for the prescribed therapy 
  • Kazmira may store transaction data in accordance with PCI DSS standards 

Any fraudulent activity or disputed transactions may result in cancellation of services or referral to law enforcement. 

5. Sales Tax & Fees

You are responsible for applicable sales tax, shipping, and handling costs unless otherwise specified. 

6. Final Sale Policy

Because all medications are custom-compounded: 

  • All sales are final 
  • No returns, refunds, or exchanges are accepted once a prescription is filled and compounding has begun 
  • Kazmira reserves the right to deny refunds for any compounded item unless there is a documented error or regulatory breach 

7. Fulfillment, Shipping, & Delivery

  • Prescriptions are compounded only after provider authorization is received and verified 
  • Fulfillment times may vary based on clinical intake, pharmacy workload, and shipping logistics 
  • You will receive updates via email or text regarding fulfillment status and delivery tracking 
  • Kazmira shall ship the product to the shipping address you provide during your order. Title and risk of loss will transfer from Kazmira to you upon shipment of the Prescription Medicine. 

Kazmira is not responsible for delays due to: 

  • Incomplete or inaccurate patient data 
  • Prescription issues 
  • Carrier service interruptions 

8. Inspection, Rejection & Recalls

You must inspect all received products within seven (7) days. If you identify a defect: 

  • Notify us in writing with detailed reasoning and test methodology 
  • We may request return of the item for examination 
  • If confirmed defective, we may issue a replacement or refund 
  • If disputed, a neutral third party may be appointed. You agree to be bound by their decision 
  • You agree to comply with any recall procedures issued by Kazmira 

9. Limited Warranty & Acknowledgement

Kazmira warrants products conform to our specifications at the time of shipment. All other warranties, including those for merchantability or fitness for a particular purpose, are disclaimed. 

This warranty is void if: 

  • You alter or improperly store/use the product 
  • You fail to notify us of a defect within 3 days of discovery 

Remedies are limited to replacement, repair, or refund (excluding shipping fees). 

10. Disclaimer of Warranties

All services and products are provided “as is,” without any express or implied warranties.
Kazmira disclaims all warranties, including but not limited to: 

  • Fitness for a particular purpose 
  • Outcomes or efficacy of therapy 
  • Suitability for off-label use 

11. Limitation of Liability

Kazmira shall not be liable for: 

  • Any indirect, incidental, or consequential damages 
  • Medical complications or therapy outcomes 
  • Delays in fulfillment beyond our reasonable control 

Maximum liability is limited to the amount paid by the user for the specific therapy. 

12. Force Majeure

Kazmira is not responsible for delays or failure in performance due to causes beyond its control (e.g., natural disasters, regulatory changes, shipping disruptions). 

13. Patient Responsibility

By submitting an order, you confirm: 

  • That the therapy is for your own use and will not be transferred or resold 
  • That you will use the therapy as prescribed, under provider supervision 
  • That you will report any adverse reactions to your prescribing provider and/or pharmacy 

You understand that Kazmira is not liable for any adverse outcome resulting from: 

  • Off-label use 
  • Misuse 
  • Failure to follow the prescribed protocol 

14. Product Limitations

Kazmira compounded therapies: 

  • Are not evaluated by the FDA 
  • Are not intended to diagnose, treat, cure, or prevent any disease without provider oversight 

You acknowledge that compounded medications are not FDA-approved but are made under strict pharmacy guidelines in accordance with state and federal law. 

15. Product Claims Disclaimer

All content (web, email, phone, or otherwise) is for educational purposes only and does not constitute medical advice. Our therapies are not substitutes for prescription medications unless directed by a licensed provider. 

16. Intellectual Property

All content on Kazmira’s website — including text, graphics, workflows, and brand assets — is the intellectual property of Kazmira and may not be reused or repurposed without written permission. 

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Colorado. Any disputes will be resolved in the state or federal courts of Denver, Colorado, unless arbitration is required by law. You consent to this exclusive jurisdiction and venue. 

Kazmira may recover reasonable attorney’s fees and costs in any legal action related to these Terms. 

18. Updates to These Terms

Kazmira reserves the right to update or modify these Terms at any time. Updated terms will be posted on this page with a new effective date. Continued use of the platform constitutes acceptance of those changes. 

19. Contact Us

For questions regarding these Terms, your prescription, or your order: